First, the staff at University Manors, Ltd. would like to thank you for choosing to live with our company. We welcome you and hope to have a long and pleasant relationship with you. We know the move-in process can be an exciting, yet very hectic time for everyone. Because of this we have compiled a very detailed list of information for you to read through, it is imperative you read through the following information thoroughly.
PRIOR TO MOVE IN
We pay for all your utilities, however we do not provide cable or phone service. If you would like these services on in your apartment we suggest you contact the following priors 1-2 weeks before your scheduled move in day. The companies that service our studio buildings are (you may contact cable companies other than Time Warner, however some buildings are still under contract with them and you will only be allowed to use Time Warner):
You will also need to obtain renter insurance prior to your move-in. See the renters insurance section for more details.
MOVE IN DAY PROCEDURES
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Come to our office between the hours of 10:30am and 3:00pm to pick up your keys and pay your rent for September. Your rent must be paid in a check or money order. We do not accept cash.
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You as the leasee are the only person that can get keys to your apartment, if you are unable to be here to pick up your keys call the office in advance to make arrangements. Do not mail your September rent to us, as we record everything as of the move in day and have not way to keep track of anyone who has paid in advance. Also we do not give out receipts for rent, you can use your cancelled check as receipt, or money order stub. Please note-keys will not be given without the full rent paid or to anyone whose apartment still has outstanding paperwork, leasing materials, or deposit money that is owed. No exceptions.
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Along with the rent you will also need your proof of insurance to pick up your keys. As stated in your lease agreement you are required to hold an insurance policy that covers your belongings and our property in case of damage. Every tenant must show proof that they are insured at the time of move in, no exceptions. We ask that you bring this will you when you get keys, please do not mail or fax this in advance. Please do not contact the office regarding which company to use, you will need to research insurance providers on your own. For information your insurance company may need please visit the Franklin County Auditor's website at www.franklincountyauditor.com. See below section on renters insurance for futher information.
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Repairs: Prior to move-in all repairs should be done, unless you are otherwise notified. However if something has been overlooked we request you do the following: If at all possible email the maintenance issue to briang@universitymanors.com, remember to include your name address and phone number in the email. If it is an emergency during office hours please call the office at (614) 291-5001, or stop in to let us know the issue. If it is an emergency after hours please call (614) 322-4275. Please keep in mind that this is an extremely busy time for us and that all maintenance requests will be prioritized by severity. We will fix the problem,we just ask that you are reasonably patient.
- Parking: All parking lots will have towing temporarily suspended for move-in to allow for moving vehicles etc, to help facilitate your move. If you receive a parking permit application at move in you will need to fill that out and return it to our office during business hours in order to obtain your parking permit. The date the towing company will begin patrolling the lots are on the application. Please be aware that towing starts promptly on the date indicated on the application.
If you need to contact us at anytime before or after move-in please e-mail us at the following addresses:
Accounts/Bookkeeping: Jill Cunningham Jillc@universitymanors.com
Leasing: Kelly McCafferty Kellym@universitymanors.com
Maintenance: Brian Grim Briang@universitymanors.com
Move-in/out Coordinator: Molli Woltz Molliw@universitymanors.com
Company Website: http://www.universitymanors.com/
We hope you found this information helpful and look forward to meeting you! Have a safe summer!
PLEASE SEE YOUR LEASE AGREEMENT FOR YOUR SPECIFIC MOVE-IN DAY
NO EARLY MOVE-INS, NO EXCEPTIONS
