All maintenance requests need to be emailed to: briang@universitymanors.com , called into the office at (614) 291-5001, or you can submit a maintenance request in the form below.
Following are a few quick fixes you can do to avoid having maintenance come out and in certain instances being charged a $45 service call.
Garbage Disposal: If it is not running, try to press the red reset button which is located underneath the disposal. Also try to clear out any source of a clog i.e. broken glass, bottle caps, food etc. If maintenance has to come out for these type of services, you can be charged.
Toilet: We recommend that everyone purchase and keep on hand a commercial grade plunger, not the cheap cup kind, but the one that looks like a mushroom. If maintenance has to come to plunge your toilet, you can be charged.
Light bulbs: It is your responsibility to replace light bulbs in fixtures throughout the year and to make sure there are bulbs in ALL fixtures when it is time to move out. DO NOT use greater than 60-watt bulbs in any fixtures.
Smoke detectors: Make sure they are in working condition at all times. If after you move in the battery dies in any detector you MUST replace it.
Gas Odor, and or no hot water, no heat, stovetop/oven not working: It is important for you to familiarize yourself with what type of appliances you have in your apartment most of our apartments has gas hot water tanks (except studios), and furnaces, stoves/oven vary. If you are having any of the mentioned problems you can check the pilot light to make sure it is still on, if it is not that is usually what is causing the problem. Instructions for re-lighting most of these appliances can be found on the units themselves, or you can call our office and talk to Brian. Please be aware that you will probably need a long lighter or long matches to re-light.
In the event of an emergency, i.e. fire, flood, no water etc., and it is after office hours or on the weekend please call our emergency line at (614) 332-4275. If it is during office hours contact the office directly.